Frequently asked questions.
Everything you need to know before starting an AI automation project with Synkra.
About the process and methodology
How does the working process with Synkra work?
We work in four phases: Discovery, Strategy, Implementation and Optimization. In Discovery (week 1-2) we identify which of your company's processes have the most automation potential and calculate the expected ROI. In the Strategy phase we design the technical architecture adapted to your current stack. Implementation includes development, testing and training your team. Finally, the Optimization cycle continues for 12 months post-launch to ensure results improve over time.
How long does an AI automation project take?
It depends on the scope. A specific automation (for example, a customer-support agent or a data pipeline) can be ready in 3-6 weeks. A broader transformation project — involving multiple flows and integrated systems — usually takes 2 to 4 months. On the free assessment call we can give you a specific estimate for your case.
Do I need technical knowledge to work with you?
No. We handle the entire technical side. Your team only needs to be available for the discovery sessions (understanding what each process does) and for end-user training. The people who manage the automated systems don't need to know how to code.
About technology and tools
What tools and technologies do you use?
We use the most suitable tools for each project, not the trendiest. For workflow automation we work with n8n, Zapier and LangGraph. For conversational AI we use GPT-4o, Claude and RAG (Retrieval-Augmented Generation). For data and business intelligence we use BigQuery, dbt and Looker Studio. For custom solutions, FastAPI and vector databases.
Can you integrate it with the systems we already have (CRM, ERP, etc.)?
Yes. Integration with existing tools is a core part of our work. We've integrated solutions with Salesforce, HubSpot, SAP, Odoo, Notion, Slack, Google Workspace, and practically any system with an API. If you have questions about a specific tool, ask us.
What's the difference between n8n, Zapier and Make? Which do you use?
All three are workflow automation platforms, but they have different profiles. Zapier is the simplest but also the most expensive at scale. Make (formerly Integromat) offers more visual flexibility. n8n is open-source, more technically powerful and allows self-hosting for greater data control. We choose the tool based on operation volume, data sensitivity and the client team's technical profile.
About results and ROI
What results can I expect?
Our clients get an average ROI of 3× in the first year. The most common results are: a 25-40% reduction in time spent on manual tasks, multiplied customer-support capacity without increasing headcount, and a significant improvement in data quality for decision-making. Specific results depend on the process being automated — in the discovery phase we calculate the expected ROI of your concrete case before committing any budget.
How long until the investment pays off?
Most projects pay off in 6-12 months. Projects with a higher volume of repetitive manual tasks (like customer support, invoice processing or weekly data analysis) usually see a return in 3-6 months.
Do you offer guarantees?
Yes. We include 12 months of continuous post-launch support. If something doesn't work as agreed, we fix it at no extra cost. Before starting any project, we deliver a scope document with the expected results, the timeline and the terms.
About price and investment
How much does it cost to automate processes with AI?
The cost varies a lot by scope. A one-off automation (a basic conversational agent or a notification flow) can be between €3,000 and €8,000. A broader transformation project with multiple integrated systems usually ranges from €15,000 to €50,000. Book a free 30-minute assessment call and we'll give you a no-commitment estimate based on your real case.
Do you work with companies of any size?
We mainly work with mid-sized and growing companies, usually from 10 employees up or with revenue that already justifies automation. We're not the cheapest option on the market — if you're after the lowest price, there are cheaper choices. But if you want solutions that work long-term and a senior team that understands your business, we're your agency.
Do you have fixed prices or do you work per project?
We work per project with a fixed budget agreed before starting. No billing surprises. We also offer monthly retainer agreements for clients who need continuous improvement and evolution of their systems.
About the team and the company
Where are you located? Do you work remotely?
We're based in Barcelona and work 100% remotely with clients across Europe. Distance is no obstacle — all our projects are managed remotely with regular video-call meetings.
Which sectors have you worked with?
Mainly retail, logistics, fintech and healthcare. But automation principles apply to almost any sector with repetitive processes, untapped data or operational bottlenecks. If we're not a fit, we'll tell you on the first call.
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