ServicesService

Conversational AI for Business

We deploy AI agents with GPT-4o, Claude and RAG that serve your customers, answer internal queries and qualify leads — 24 hours a day, 7 days a week.

2.5×support capacity without growing the team (fintech case)
<2 minfirst response (fintech case)
60%queries resolved without human intervention (fintech case)
What we do

Conversational AI solutions we implement

01

Customer support agent

Answers FAQs, checks order status, handles basic returns and escalates to humans only when needed. Available on web, WhatsApp and email.

02

Lead qualification chatbot

Greets visitors on your site, asks the right questions, qualifies by interest and budget, and books meetings on the rep's calendar. Frictionless for the prospect.

03

Internal assistant for teams

Your documentation, product manuals and internal policies accessible in seconds. Employees ask in natural language and get precise answers with a source reference.

04

Voice agent (phone)

Answers incoming calls, collects customer information, books appointments and transfers to a human agent when the query requires it. Integrated with your phone system.

05

Customer onboarding assistant

Guides new customers step by step through activating your product or service. Reduces time-to-first-value and support requests.

Stack

Why we use RAG (and what it means for you)

ToolWhat we use it for
GPT-4o / ClaudeState-of-the-art language models for understanding and generation
RAGConnects the model to YOUR real documentation and keeps hallucinations to a minimum
LangGraphAgent orchestration with multi-step reasoning
WhatsApp Business APIThe most-used support channel in Spain and Europe
Pinecone / pgvectorVector database for semantic search across your documents
Case study

How we multiplied support capacity by 2.5 at a fintech company

Real project

A financial services company with 2 support agents handling 300+ weekly queries. Response times of 4-6 hours. High abandonment rate.

We deployed a conversational agent with RAG trained on their product documentation, FAQs and use cases. It also answers on WhatsApp, checks contract status in their CRM in real time, records the information there and creates tickets when a case needs follow-up.

Result in 60 days: 60% of queries resolved without human intervention. First response: from 4-6 hours to under 2 minutes. Customer satisfaction: from 6.8/10 to 8.4/10.

Read the full case
Who it's for

A good fit if your team can't keep up with incoming queries

  • You receive more queries than your team can handle
  • Your response times are longer than you'd like
  • You have internal documentation nobody consults because it's hard to find
  • You want to qualify leads before they reach the sales rep
  • You need 24/7 support without hiring night shifts
Let's talk

Does your company need to serve more with the same team?

Leave your email and we'll arrange a free consultation to work out whether a conversational agent makes sense for you and what results you could expect.

Request a free consultation

Reply within 24 h · No commitment